Using Multiple Webhooks

A common misconception that people have when using Capri is assuming that there is only a single "bot" that's being used. In actuality, every single webhook that you have in your CRM can be their own individual "bot", each with their own settings, prompt, or even API key if you'd like! As a result, you can set up multiple workflows or webhooks with their own purposes!

For example, what you could do is set up a situation where, depending on if a contact has a specific tag or not, they reach a different webhook! You could do this by having an if/else branch inside of a workflow that checks to see if that tag is on the contact or not!

Each of these branches would then have their own individual webhooks, each with their own prompts, spreadsheets, etc!