Using the Emulator (Legacy)

The Capri Ai emulator is a powerful tool you can use to "fine-tune" your Ai assistant to provide accurate answers according to your business data and ideal persona!

When you first pull up the emulator, you'll need to choose the AI model that you want to use! As of right now, we only integrate with ChatGPT and Davinci, and we recommend ChatGPT as it is about 10x cheaper to use!

After choosing an agent, you'll be able to directly talk with the AI, simulating a conversation that would be taking place in the CRM, but remember, the settings that the AI is using in the emulator are the ones that you've set up in the portal itself!

Saving Sessions and Training the Bot

Eventually, you'll get an answer from the bot that you aren't quite happy with. Maybe it didn't give enough information, or maybe it just is using too formal of language, but there is a solution for this! Whenever you get an answer you don't like, you can click the bubble with an exclamation point to the right of the AI's answer!

After clicking this, a dialogue box will pop up where you can then write out what you would have liked to AI to have said in that situation! After you're happy with its new answer, click the update button, and the conversation will be updated!

After you've corrected the bot, you'll want to make sure that this correction is saved for future reference! To do so, you can click the save button in the top right, and our system will save the conversation as a potential example that the AI will be able to use for any future conversations, including in the CRM!

To delete or check old saved sessions, you can click the button with three horizontal lines!

Importing Saved Sessions

If you ever run into a situation where you would like to import sessions that you've saved in a different subaccount to the current one that you're using rather than train the AI all over again, we have a solution for that! In the subaccount that you're trying to import to, click the button with the box and an arrow pointing into it!

You will then be greeted with a screen where you can select the subaccount you wish to import from in a dropdown box, and all you then have to do is select the subaccount and click import!